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Contact Support

Check the FAQ first. If you still need help, send us a message and we’ll get back to you.

FAQ

Why can’t I download tracks?

Your subscription must be active. Open Billing to reactivate if needed, then try again.

Why does a track preview fail?

Some source files can temporarily fail. Try another track, then come back later.

Where can I find my previous downloads?

Go to the History tab. You can play and re-download tracks from there.

How often is the vault updated?

The vault is frequently updated with fresh drops every hour.

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Use this form for account, billing, playback, or download help.